Privacy Policy

At Loftiya Home Storage, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order details and purchase history

  • IP address, browser type, device information, and cookies

We collect this information only to provide and improve our services.

2. How We Use Your Information

Your information may be used for the following purposes:

  • Processing and fulfilling orders

  • Shipping products and providing delivery updates

  • Communicating with you regarding orders, returns, or support inquiries

  • Improving website functionality and customer experience

  • Preventing fraud and unauthorized transactions

  • Complying with legal obligations

We do not sell, rent, or trade your personal information.

3. Payment Security

  • All payment transactions are processed through secure, PCI-compliant payment gateways.

  • We do not store or have direct access to your credit/debit card information.

  • Payment data is encrypted and handled according to industry standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Remember user preferences

  • Analyze website traffic and performance

You may disable cookies through your browser settings, though this may affect website functionality.

5. Third-Party Services

We may share necessary information with trusted third-party service providers such as:

  • Payment processors

  • Shipping carriers

  • Website analytics services

These providers are required to protect your data and use it only for authorized purposes.

6. Data Protection

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately upon publication.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Trade Name: Loftiya Home Storage
Phone: +1 (714) 927-7238
Email: contact@loftiya.store
Address: 23 Caddy Road, Rotonda West, FL 33947, United States